Content

How to transfer/save game data

update 27/01/2017

Saving your account

To save your account, you can go to the "Data Transfer Settings" from the Gear icon when you are in-game, then choose "Data Transfer with KONAMI ID". Register a new account if you don't have it yet and bind it to the account.

June 7th update

Recently, there were problems associated with making a KONAMI ID, which has now been fixed, but a new method to save your account is now added as well. You can now set up a data transfer to back up your account using Google Play Games. Simply log in to your Google Play account when you are in-game, and choose "Data Transfer Setup (Google Play Games)" in the Data Transfer Settings.

Setting up a data transfer

1. Tap a gear-shaped icon

2. Tap "Data Transfer Settings"

3. KONAMI ID or Google Play Games

You can link your game data to both a KONAMI ID, or Google Play Games. In case one of them isn't available, you can use the other to restore your data. You can link your game data to a different KONAMI ID, or Google Play Games if you accidentally used a different or wrong account, but it will replace the previous one. If you plan on transferring from using Google Play services to iTunes, make sure you use KONAMI ID instead.

3.5 KONAMI ID

If you are using KONAMI ID, login or generate first before linking your game data to it.

4. Done!

If you did everything correctly, your account is now saved so you don't have to worry about losing it if your phone is broken, a data error or if you uninstall the game. You will have to re-download all of the data files though.

Using your account on a different device

When you want to use your account on a different device, you will need to log in to your account. When you first launch the game, before you tap "INITIATE LINK!", tap the button below for "Data Transfer" and log into your account.

KONAMI ID

If you set up using a KONAMI ID, simply log in to your registered account that you linked your game data to. If you are using Google Play Services, make sure you are logged in to the right account.

Account Recovery

If you lost your account before you managed set up a data transfer, you can try recovering it from the "Contact Us" and "Submit Player Data Recovery Inquiry" from the gear icon in-game.

1. Tap a gear-shaped icon

2. Tap "Contact Us"

3. Read through the description & Tap the button

4. Submit inquiry

You will need to provide your information as accurately as possible for them to be able to identify that it is yours. Simply giving them your player ID is not enough, since anyone can look that up and is not a very reliable information. Try to remember stuff like deck names, latest card obtained of certain rarity or what device you used it on.

Next step is to wait patiently and check your email for a reply from their support team.

Comments

Hot New Top
Brandon
Hello so I am trying to Recover my My yugioh duel links account and it is under hammerfist I played this game back in 2017 and I still play it but however I was forced to Uninstaller it because it was having issues for no reason and my account data from it is lost and yes I already put in a data recovery inquiry for my account personally
<< Anonymous(Brandon)
Anonymous Reply
Then you'll have to wait for konami to reply.

They'll ask you for info like you nickname, duelist id and the most important thing: purchase receipts. If you don't have any your account is lost forever
<< Anonymous
Anonymous Reply
^basically that. if you don't have a single receipt then don't even bother. i know cuz I've been in both situations, it was funny how different their treatment was whether I had proof of having spent money or not
Not KoG
To be honest, it is better to delete your game now as the Book of Moon is out. When it appeared Duel Links, the decks became so archetype-d that either you pay money to buy the new box or you will never rank. This will be the last time you get to use those Book of Moons to as it is now in Chaotic Soldiers Main Box. It will now be ban-pending.
Dr.Showtime
I found out the issue was if you file transfer using it on Google Play only saves on you phone only because Google play is only on phone, makes sense. If you decided to switch phone on PC you have to make sure your game is save from phone first. Then you go download it on Steam. Note: Steam and Mobile are two different Device. When you open Yu-Gi-Oh Duel Links on steam it will only say file transfer on Konami Id, not using google play, because mobile and Pc are different device. You must create another Konami Id but use different email you will give the same Konami Id and the same Id that you use to save the game from your phone to computer.
Anonymous
Idk why, but I keep seeing this. (I'm using a mobile device) what should I do?
Anonymous
I think I might know the issue was I just got a new phone and I file transfer my game. When I file transfer under google play using Konami Id it didn't work. Then I use file transfer under Konami id on Website it did work. so I'm guessing that if you use file transfer under google play it only save on the previous phone only. but if you use transfer with using Konami Id It will save it. This could be the issue. IF you don't have id make sure you create on before file transfer on new device, if not it won't save. Note: if you don't remember what email you using to create the Konami Id create another Konami ID, but use different email. i tried this method it will work I did this before. I'm 100% guarantee this will work, if not I don't know what else
Anonymous
Queria recupera conta qui sumiu
<< Anonymous
Anonymous Reply
Bien, gracias, ¿y tú?
Anonymous
Can't back up my data with Google Play anymore. Keeps saying "Data transfer failed. Please sign in and try again"
<< Anonymous
Anonymous Reply
same here what hapoen
<< Anonymous
Same with me Reply
So I just made a Konami ID and it works instantly :)
<< Anonymous
Anonymous Reply
I have same problem with my galaxy tab."Data transfer failed. Please sign in and try again".I deleted my account in settings then i added again,always same message.then I formatted my tablet,always I have this message.
<< Anonymous(Same with me)
ruby Reply
did you get the same google play store account back through the konami ID?
Anonymous
How long will I have to wait to get a reply(after they reply with the steps)
Anonymous
Is data transfer using Google Play games work? Anyone ever try it?
<< Anonymous
Anonymous Reply
It doesn't work I lost my account for using Google instead of a konami ID
Anonymous
i have been trying to install duel links on my computer via bluestacks but when i data transfer and download starts and after the download is done it again start downloading data pls help it stucks in a loop and wont allow me to open my game in computer
<< Anonymous(Ryu)
Brazilian guy Reply
Ryu I have the same issu as you with my android, it's very annoying. Did you figure out how to solve this?
<< Anonymous
Ray Reply
Do not I repeat do not delete system 32 or you will ruin your computer. The guy that said to do so is a troll.
<< Anonymous(Ray )
Ray Reply
I hope you read this in time
<< Anonymous(Ryu)
Anonymous Reply
My phone too. You figure it out yet?
wario
at step 4 konami website says: "during autentication" and if i open the game he says: do not use the app until you have completed the transfer. HELP!!
Paw
How abt if I accidentally used a different Google acc? How do I change that?

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