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How to transfer/save game data

Duel Links Breaking News
Structure Deck EX: Return of the Fire Kings
update 27/01/2017

Saving your account

To save your account, you can go to the "Data Transfer Settings" from the Gear icon when you are in-game, then choose "Data Transfer with KONAMI ID". Register a new account if you don't have it yet and bind it to the account.

June 7th update

Recently, there were problems associated with making a KONAMI ID, which has now been fixed, but a new method to save your account is now added as well. You can now set up a data transfer to back up your account using Google Play Games. Simply log in to your Google Play account when you are in-game, and choose "Data Transfer Setup (Google Play Games)" in the Data Transfer Settings.

Setting up a data transfer

1. Tap a gear-shaped icon

2. Tap "Data Transfer Settings"

3. KONAMI ID or Google Play Games

You can link your game data to both a KONAMI ID, or Google Play Games. In case one of them isn't available, you can use the other to restore your data. You can link your game data to a different KONAMI ID, or Google Play Games if you accidentally used a different or wrong account, but it will replace the previous one. If you plan on transferring from using Google Play services to iTunes, make sure you use KONAMI ID instead.

3.5 KONAMI ID

If you are using KONAMI ID, login or generate first before linking your game data to it.

4. Done!

If you did everything correctly, your account is now saved so you don't have to worry about losing it if your phone is broken, a data error or if you uninstall the game. You will have to re-download all of the data files though.

Using your account on a different device

When you want to use your account on a different device, you will need to log in to your account. When you first launch the game, before you tap "INITIATE LINK!", tap the button below for "Data Transfer" and log into your account.

KONAMI ID

If you set up using a KONAMI ID, simply log in to your registered account that you linked your game data to. If you are using Google Play Services, make sure you are logged in to the right account.

Account Recovery

If you lost your account before you managed set up a data transfer, you can try recovering it from the "Contact Us" and "Submit Player Data Recovery Inquiry" from the gear icon in-game.

1. Tap a gear-shaped icon

2. Tap "Contact Us"

3. Read through the description & Tap the button

4. Submit inquiry

You will need to provide your information as accurately as possible for them to be able to identify that it is yours. Simply giving them your player ID is not enough, since anyone can look that up and is not a very reliable information. Try to remember stuff like deck names, latest card obtained of certain rarity or what device you used it on.

Next step is to wait patiently and check your email for a reply from their support team.

Comments

Hot New Top
Anonymous
#DuelReplay #DuelLinks
https://duellinks.konami.net/att/028b1ee6cc00fa2b1eb3253abf660438a62d2a0832
Bee
I want to be able to play my duel links account on my PC. I currently use the phone app through Google. I understand the steps listed above but I'm still having an issue. So yes, you need to create a Konami ID, but when I click 'Data Transfer with Konami ID' the log in page pops up, but the button that says 'Generate Konami ID' is no where to be found. I've scoured google and cannot find a place to create a Konami ID. The page just says Login and under than Forgot Password, Forgot Konami ID and Data Transfer (And when I click data transfer it says to log in with Konami ID) Is there an alternative way to create a Konami ID? Do I have to do it while on my phone/in the app? Or is there a way I can go to Konami's website and create an ID and then try the Data transfer process through the app?
<< Anonymous(Bee)
Bee Reply
I FIGURED IT OUT. Okay, so you can't select Data Transfer from the main start up page. You have to go into the game > settings > data transfer > Transfer with Konami ID. I was using the Data Transfer button on the start up page *face palm*
John doe
All right guys i m trying to find my friends duelist ID the poor guy has no internet or WiFi to lo onto the main page how could he or I troubleshoot this problem please any ideas welcome plz
<< Anonymous(John doe)
Anonymous Reply
Firstly, find a WiFi.
Anonymous
Lol this place is no place for troubleshooting. All you get here are spammers
<< Anonymous
Anonymous Reply
Did you try reseting your device?
vicentefs
a thief stole my cell phone with a gun, I only remember my player name, I tried to recover my account on another device but it asks me for konami id, I tried to recover with my mail but I am not registered in konami how could I recover my account or I already lost it completely? i need some help ,sorry but my english is not good
<< Anonymous(vicentefs)
Anonymous Reply
Try contact support, they can ask you about your last purchases, if you spent some money recently you have a chance
<< Anonymous(vicentefs)
Anonymous Reply
A thief stole your phone with a gun and you are worried about your game ID? WTF is wrong with you
<< Anonymous(vicentefs)
Anonymous Reply
I’d get a bigger gun find the guy who took your phone and take it back
Anonymous
What if you don't know your player id
<< Anonymous
Anonymous Reply
When you 'Data Transfer with Konami ID' and confirm your email, they tell you your ID in an email.
Anon
I sure hope this works. My old phone bricked both the software and hardwire crashed and there is no fixing at least not from my end. I cant see anything on my screen anymore so I cant check my duelist ID. Thankfully I never did any micro transactions til a few days ago so I know what decks I bought,when I got them and which payment format I usedand since I was still able to play today I know my last duel, which cards I ran, my last reward for PVP so I was able to provide in full detail all the questions Konami asked beside the duelist ID I really hope I can recover my account I been playing almost since the game launched. I still remember the 50k Downloads now they got 100Million. Please Konami help a brother out Ill dump a $100 bucks if I get my account back if not then off to new things... I guess.
<< Anonymous(Anon)
Erik S Reply
I need som help. I got a new phone yesterday and wanted to transfer my last save. I was going to try with the google play data transfer and I also tried with Konami ID but it messed up. The new save on my new phone got transfered to my old phone and the Konami ID go bound to my new save. Anyone know anything to help? I've already contacted customer service to try and get my old save back.
<< Anonymous(Erik S)
Anonymous Reply
say goodbye to your old account and move on.
<< Anonymous
Erik S Reply
I won't give up this soon, I've a lot of time and money on the account :(.
<< Anonymous(Erik S)
Anonymous Reply
well, hope Konami staff will help you to retrieve your account.
Unaa
Can someone help me find my old account, my old account was already linked in my google play game but i cant transfer data idk why pls help:(
<< Anonymous(Unaa)
Anonymous Reply
sure, just give me all of your information....

kidding. before you click "iniate link" button, click the "transfer data" button and then you will be given two choice, choose the "via play games" option. But make sure you already link the game with the right email. next, you will be automatically enter the game.
INFO: DATA TRANSFER
SO SINCE ITS XMAS I FELT NICE AND ANSWERED THE LAST MAJOR PROBLEMS I HAVE SEEN HERE...
YOU CAN CHECK BELOW THIS ANSWER (THE LAST ONE IN THESE THREADS IS MINE) SO IF YOU SEARCHING FOR HELP MAYBE THESE DIFFERENT PROBLEMS AND MY SOLUTION HELP YOU OUT.
data transfer konami ID linking is safe to do. pretty easy and will safe your account for sure no matter what. do this. and have a merry christmas :)
<< Anonymous(INFO: DATA TRANSFER)
Anonymous Reply
It's already X-Mas where you live?
Anonymous
I'm trying to do a data transfer before I apply the new update but I'm still getting a server error. If anyone knows a way around this I'd greatly appreciate it. I've set up a Konami ID and done the data transfer before. Do I need to do the transfer again so I can apply the new update? Since I've set up the transfer before what will happen if I uninstall the game from my mobile phone and then reinstall it. Will I lose all my progress and have to start again, or will my progress still be intact?
<< Anonymous
Anonymous Reply
hello guy. IF you linked YOUR acc to konami ID... then all is safe (whatever happens)
if you uninstall and reinstall you wont have your progress. but you can always login with your konami id data transfer on all devices with this linked account.
if otherwise you are stuck, but it seems you mean you linked the right account (some people link a testing acc or so). u should be good
Zero
Can anyone help me find my ID searching for my account in the look for a friend page? My username is (probably) Zero. I say probably because I was playing two years ago so I don´t remember if I had any details on my username. But you will probably find it easier because of how many days it has been without logged in.
<< Anonymous(Zero)
J4kox3 Reply
If you want i can search it.
<< Anonymous(Zero)
Anonymous Reply
id alone wont safe your account, but we also wont find it, there are many Zero player like 2-3 years ago and the search ONLY shows 10 of them, we cant know how many more out there
sorry
Jon
So my app wont update at all. And I can not even save my data, it needs to be updated before i can upload my data. And i cant get in game to actually do it. It says it needs to update. And if I delete the app to reinstall it. I will lose everything. So can someone help me out here. I cant upload my data. Is there any way to get my account back if it is not uploaded. If not I'm probably just going to delete the game for good.
<< Anonymous(Jon)
Anonymous Reply
only thing is to contact konami id and prove your ingame identity (you need to know enough things to clarify its your account)
but most likely its lost, just a lil hope there

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