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How to transfer/save game data

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update 27/01/2017

Saving your account

To save your account, you can go to the "Data Transfer Settings" from the Gear icon when you are in-game, then choose "Data Transfer with KONAMI ID". Register a new account if you don't have it yet and bind it to the account.

June 7th update

Recently, there were problems associated with making a KONAMI ID, which has now been fixed, but a new method to save your account is now added as well. You can now set up a data transfer to back up your account using Google Play Games. Simply log in to your Google Play account when you are in-game, and choose "Data Transfer Setup (Google Play Games)" in the Data Transfer Settings.

Setting up a data transfer

1. Tap a gear-shaped icon

2. Tap "Data Transfer Settings"

3. KONAMI ID or Google Play Games

You can link your game data to both a KONAMI ID, or Google Play Games. In case one of them isn't available, you can use the other to restore your data. You can link your game data to a different KONAMI ID, or Google Play Games if you accidentally used a different or wrong account, but it will replace the previous one. If you plan on transferring from using Google Play services to iTunes, make sure you use KONAMI ID instead.

3.5 KONAMI ID

If you are using KONAMI ID, login or generate first before linking your game data to it.

4. Done!

If you did everything correctly, your account is now saved so you don't have to worry about losing it if your phone is broken, a data error or if you uninstall the game. You will have to re-download all of the data files though.

Using your account on a different device

When you want to use your account on a different device, you will need to log in to your account. When you first launch the game, before you tap "INITIATE LINK!", tap the button below for "Data Transfer" and log into your account.

KONAMI ID

If you set up using a KONAMI ID, simply log in to your registered account that you linked your game data to. If you are using Google Play Services, make sure you are logged in to the right account.

Account Recovery

If you lost your account before you managed set up a data transfer, you can try recovering it from the "Contact Us" and "Submit Player Data Recovery Inquiry" from the gear icon in-game.

1. Tap a gear-shaped icon

2. Tap "Contact Us"

3. Read through the description & Tap the button

4. Submit inquiry

You will need to provide your information as accurately as possible for them to be able to identify that it is yours. Simply giving them your player ID is not enough, since anyone can look that up and is not a very reliable information. Try to remember stuff like deck names, latest card obtained of certain rarity or what device you used it on.

Next step is to wait patiently and check your email for a reply from their support team.

Comments

Hot New Top
Paw 26days ago
How abt if I accidentally used a different Google acc? How do I change that?
sesameBread
wen i try to connect my duel links ID it just says, that this account is already connected with an other steam account...
what should i do?
<< Anonymous(sesameBread)
Pyrrhos Reply
Same, i don't know what to do
<< Anonymous(Pyrrhos)
anonymous Reply
go cyber cafe PC lol. ip addresss
Someone
Sorry, i should clarify i was on chromebook and i clearl did all the steps right, but the account wouldnt finish the process and connect my data (it worked normal, but right after i signed in it just closed out of the konami website like normal then decided to just cancel itself (the process i mean))
<< Anonymous(Someone)
Jair Reply
A mi se me borro por error a ver si pude KONAMI ayudarme a recuperar mi cuenta
<< Anonymous(Someone)
Someone Else Reply
The exact same thing happened to me today! Does anyone know why?
joy
i switched my phone from an samsung galaxy 6s to an huawei p20 pro an the data tranfer worked perfekt. my new new phone is a huawei p 30 pro and a half year later i wanted to switch my account to the new phone but it doesentz work. my account was conectet abt google play games. i dont understant ist why my account is deleted
sry for my bad english i'm very 🔥 an im from germany
Anonymous
amk i did the same and it doesnt worked
<< Anonymous
Anonymous Reply
The data transfer is broken wait for a new update to be fixed
Anon
I sure hope this works. My old phone bricked both the software and hardwire crashed and there is no fixing at least not from my end. I cant see anything on my screen anymore so I cant check my duelist ID. Thankfully I never did any micro transactions til a few days ago so I know what decks I bought,when I got them and which payment format I usedand since I was still able to play today I know my last duel, which cards I ran, my last reward for PVP so I was able to provide in full detail all the questions Konami asked beside the duelist ID I really hope I can recover my account I been playing almost since the game launched. I still remember the 50k Downloads now they got 100Million. Please Konami help a brother out Ill dump a $100 bucks if I get my account back if not then off to new things... I guess.
<< Anonymous(Erik S)
Anonymous Reply
say goodbye to your old account and move on.
<< Anonymous
Erik S Reply
I won't give up this soon, I've a lot of time and money on the account :(.
<< Anonymous(Erik S)
Anonymous Reply
well, hope Konami staff will help you to retrieve your account.
<< Anonymous
DL VETERAN Reply
Hi Eric.
Did you create ID on the new phone and then (on old phone): you started DL main menu and made data transfer with your ID? Then its lost because it got wiped from you old phone! only hope is konami support in this particular case - good luck!
Anonymous
Konami ID is safe.
Google absolutely SUCKS
<< Anonymous
DL VETERAN Reply
Thats true! Make Konami ID Google Play is never reliable and idk wtf is Googles problem - they get billions and more - but cant bring data saving to work- create konami id and connect to your DL account - it will be saved forever - no problems!
Bee
I want to be able to play my duel links account on my PC. I currently use the phone app through Google. I understand the steps listed above but I'm still having an issue. So yes, you need to create a Konami ID, but when I click 'Data Transfer with Konami ID' the log in page pops up, but the button that says 'Generate Konami ID' is no where to be found. I've scoured google and cannot find a place to create a Konami ID. The page just says Login and under than Forgot Password, Forgot Konami ID and Data Transfer (And when I click data transfer it says to log in with Konami ID) Is there an alternative way to create a Konami ID? Do I have to do it while on my phone/in the app? Or is there a way I can go to Konami's website and create an ID and then try the Data transfer process through the app?
<< Anonymous(Bee)
Bee Reply
I FIGURED IT OUT. Okay, so you can't select Data Transfer from the main start up page. You have to go into the game > settings > data transfer > Transfer with Konami ID. I was using the Data Transfer button on the start up page *face palm*
<< Anonymous(Bee)
DL VETERAN Reply
YES! Bee is right guys. Do as he/she told you - THATS the way. Data Transfer on DL Startpage is only for existing IDs not to create

Good luck and fckin save your acc with konami id - its saved forever :)
Waymaker
Hi Konami yesterday my wife has deleted Yugioh duelink from my mobile and i was not transfered my game data with KONAMI ID and google ID .. how can i recover my old account ? Please
<< Anonymous(Waymaker)
Anonymous Reply
This is not konami, but if my knowledge is correct you should contact the support from duel links and if you have a receipt to prove that the account is yours they might be able to fix it. If you had never spent anything in game you may be out of luck...
<< Anonymous(Waymaker)
DL VETERAN Reply
hi. konami official support is on other site - here its peoples help. only hope for this case is support - good luck!
Anonymous
hey guys!!! I started to play it today and I still do not linked my account and I trying but it dont happen, if I dont do that I will lost my account? help me I'm very anxious, I has Anxiety illness
<< Anonymous
Anonymous Reply
Yes you will lose everything if you don't link your account to a Konami I.D.
<< Anonymous
DL VETERAN Reply
Hi! if something happens and not linked - YOU WILL lose all DL data.
once its linked - its saved without problems for konami-lifetime. really do the konami id its important af
Kalle21
My old smartphone is damaged and I can't use it anymore... How can I get my duel links account back on my new phone
<< Anonymous(Kalle21)
DL VETERAN Reply
when not linked to konami, probably lost, you need konami support for this.

if linked then just start app on new phone (dont enter game world) - you have option for data transfer and itll bring you to konami id login - then its all there
Someone
It wont link my data to my konami (worked on phone but all my stff i want to transfer is on pc)
<< Anonymous(Someone)
Marvel-Disney fan Reply
Simple, uninstall both Duel Links from your PC, then from your phone. Only and only after that install Duel Links again and connect.
<< Anonymous(Marvel-Disney fan)
veteran Reply
dont uninstall anything! never linked on pc but if its not linked, it would be lost, good luck

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