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How to transfer/save game data

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Check decks for farming P. Bros Lvl 40!
update 27/01/2017

Saving your account

To save your account, you can go to the "Data Transfer Settings" from the Gear icon when you are in-game, then choose "Data Transfer with KONAMI ID". Register a new account if you don't have it yet and bind it to the account.

June 7th update

Recently, there were problems associated with making a KONAMI ID, which has now been fixed, but a new method to save your account is now added as well. You can now set up a data transfer to back up your account using Google Play Games. Simply log in to your Google Play account when you are in-game, and choose "Data Transfer Setup (Google Play Games)" in the Data Transfer Settings.

Setting up a data transfer

1. Tap a gear-shaped icon

2. Tap "Data Transfer Settings"

3. KONAMI ID or Google Play Games

You can link your game data to both a KONAMI ID, or Google Play Games. In case one of them isn't available, you can use the other to restore your data. You can link your game data to a different KONAMI ID, or Google Play Games if you accidentally used a different or wrong account, but it will replace the previous one. If you plan on transferring from using Google Play services to iTunes, make sure you use KONAMI ID instead.

3.5 KONAMI ID

If you are using KONAMI ID, login or generate first before linking your game data to it.

4. Done!

If you did everything correctly, your account is now saved so you don't have to worry about losing it if your phone is broken, a data error or if you uninstall the game. You will have to re-download all of the data files though.

Using your account on a different device

When you want to use your account on a different device, you will need to log in to your account. When you first launch the game, before you tap "INITIATE LINK!", tap the button below for "Data Transfer" and log into your account.

KONAMI ID

If you set up using a KONAMI ID, simply log in to your registered account that you linked your game data to. If you are using Google Play Services, make sure you are logged in to the right account.

Account Recovery

If you lost your account before you managed set up a data transfer, you can try recovering it from the "Contact Us" and "Submit Player Data Recovery Inquiry" from the gear icon in-game.

1. Tap a gear-shaped icon

2. Tap "Contact Us"

3. Read through the description & Tap the button

4. Submit inquiry

You will need to provide your information as accurately as possible for them to be able to identify that it is yours. Simply giving them your player ID is not enough, since anyone can look that up and is not a very reliable information. Try to remember stuff like deck names, latest card obtained of certain rarity or what device you used it on.

Next step is to wait patiently and check your email for a reply from their support team.

Comments

Hot New Top
Anonymous 7days ago
Forgot my password and Cannot figure out the visual verification captcha so I can request a new one
<< Anonymous
Anonymous 2days ago Reply
you can request to change your password! For whatever reason when I opened duel links today, it forced me to download the whole thing from the beginning (you know, with the credits and the character descriptions). I didn't remember my konamiid password but I do remember the email it was linked with so a request a change and that was it! Stil had to download the whole thing tho. Don't know why.
<< Anonymous
Anonymous 1days ago Reply
I got to the request password part. The problem is I can't figure out how to solve the captcha. No matter how many times I try it just says "visual verification failed" each time. How do i solve it??
<< Anonymous
Anonymous 1days ago Reply
I had problems with that too. Right below the captcha image there is an link to change it for another one. I think I got it right at the 3rd image. I personally can't distinguish between the o (letter) and 0 (zero). I always write "o" and all in lower case. If you're still having problems maybe you should try with another keyboard or check if the current one has a hot key pressed.
Elvon 7days ago
elim
Anonymous 12days ago
there's no data to migrate, please try another method. why, please come back konami id
Tony 14days ago
Well, my phone bricked before I was set to transfer my data to a phone I was planning on getting soon and now I'm back to square 1 after reaching level 42. fml
Auto transfer? 16days ago
Hi. Can somebody answer my question? If I have set up my konami ID and done the data transfer once, do I have to repeat that regularly so as to make "savepoints"? Or does the game automatically send all my data to my account, so I don't have to worry about logging in and transferring my data all the time?
<< Anonymous(Auto transfer?)
Ldfarmer 16days ago Reply
Once is enough. Everything after that is stored automatically.
whorelord 18days ago
Yeah this seems more and more common. Check the dates on these complaints....
Anonymous 21days ago
I've made a account and it still wouldn't let me transfer my data and now I can't play it. Can someone help me out?
Adam maher 21days ago
Adam maher
Anonymous 21days ago
fgs I've been waiting for 2 days, konami didn't answer my queries, i accidentally overwrite my data damn 6 month of farming and now gone
Haff 24days ago
is there any problem with Konami? The page won't load once I click Data Transfer. Anyone experience the same?
Anonymous 25days ago
Konami doesn't reply to my emails and it has been 2 weeks since I tried the data inquiry help please
Anonymous 27days ago
Losing my months full of hardcore farming account and inquiry doesn't help but said "the data you input is incorrect, we're sorry blah blah", they should fucking tell people to create konami ID the first time people play the game. Fuck you konami, thanks for wasting my time.
<< Anonymous
Anonymous 27days ago Reply
Pretty sure they do tell you, there's also a "data ttansfer" button on the title screen, should be pretty hard to miss it if you've played the games for months lol.
<< Anonymous
Anonymous 27days ago Reply
Unfortunately I didn't touch any of those believing this game is auto-save with google play games like any other games. Sorry if I was sound rude, was really pissed after my months of farming wasted into nothing. I wish I found out about how important having konami ID before I lost my account. *sigh

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