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How to transfer/save game data

Duel Links Breaking News
Yu-Gi-Oh Arc V in Duel Links
update 27/01/2017

Saving your account

To save your account, you can go to the "Data Transfer Settings" from the Gear icon when you are in-game, then choose "Data Transfer with KONAMI ID". Register a new account if you don't have it yet and bind it to the account.

June 7th update

Recently, there were problems associated with making a KONAMI ID, which has now been fixed, but a new method to save your account is now added as well. You can now set up a data transfer to back up your account using Google Play Games. Simply log in to your Google Play account when you are in-game, and choose "Data Transfer Setup (Google Play Games)" in the Data Transfer Settings.

Setting up a data transfer

1. Tap a gear-shaped icon

2. Tap "Data Transfer Settings"

3. KONAMI ID or Google Play Games

You can link your game data to both a KONAMI ID, or Google Play Games. In case one of them isn't available, you can use the other to restore your data. You can link your game data to a different KONAMI ID, or Google Play Games if you accidentally used a different or wrong account, but it will replace the previous one. If you plan on transferring from using Google Play services to iTunes, make sure you use KONAMI ID instead.

3.5 KONAMI ID

If you are using KONAMI ID, login or generate first before linking your game data to it.

4. Done!

If you did everything correctly, your account is now saved so you don't have to worry about losing it if your phone is broken, a data error or if you uninstall the game. You will have to re-download all of the data files though.

Using your account on a different device

When you want to use your account on a different device, you will need to log in to your account. When you first launch the game, before you tap "INITIATE LINK!", tap the button below for "Data Transfer" and log into your account.

KONAMI ID

If you set up using a KONAMI ID, simply log in to your registered account that you linked your game data to. If you are using Google Play Services, make sure you are logged in to the right account.

Account Recovery

If you lost your account before you managed set up a data transfer, you can try recovering it from the "Contact Us" and "Submit Player Data Recovery Inquiry" from the gear icon in-game.

1. Tap a gear-shaped icon

2. Tap "Contact Us"

3. Read through the description & Tap the button

4. Submit inquiry

You will need to provide your information as accurately as possible for them to be able to identify that it is yours. Simply giving them your player ID is not enough, since anyone can look that up and is not a very reliable information. Try to remember stuff like deck names, latest card obtained of certain rarity or what device you used it on.

Next step is to wait patiently and check your email for a reply from their support team.

Comments

Hot New Top
Anonymous
Can't back up my data with Google Play anymore. Keeps saying "Data transfer failed. Please sign in and try again"
<< Anonymous
Anonymous Reply
same here what hapoen
<< Anonymous
Same with me Reply
So I just made a Konami ID and it works instantly :)
<< Anonymous
Anonymous Reply
I have same problem with my galaxy tab."Data transfer failed. Please sign in and try again".I deleted my account in settings then i added again,always same message.then I formatted my tablet,always I have this message.
<< Anonymous(Same with me)
ruby Reply
did you get the same google play store account back through the konami ID?
Anonymous
How long will I have to wait to get a reply(after they reply with the steps)
Anonymous
Is data transfer using Google Play games work? Anyone ever try it?
<< Anonymous
Anonymous Reply
It doesn't work I lost my account for using Google instead of a konami ID
Anonymous
i have been trying to install duel links on my computer via bluestacks but when i data transfer and download starts and after the download is done it again start downloading data pls help it stucks in a loop and wont allow me to open my game in computer
<< Anonymous(Ryu)
Brazilian guy Reply
Ryu I have the same issu as you with my android, it's very annoying. Did you figure out how to solve this?
<< Anonymous
Ray Reply
Do not I repeat do not delete system 32 or you will ruin your computer. The guy that said to do so is a troll.
<< Anonymous(Ray )
Ray Reply
I hope you read this in time
<< Anonymous(Ryu)
Anonymous Reply
My phone too. You figure it out yet?
wario
at step 4 konami website says: "during autentication" and if i open the game he says: do not use the app until you have completed the transfer. HELP!!
Paw
How abt if I accidentally used a different Google acc? How do I change that?
sesameBread
wen i try to connect my duel links ID it just says, that this account is already connected with an other steam account...
what should i do?
<< Anonymous(sesameBread)
Pyrrhos Reply
Same, i don't know what to do
<< Anonymous(Pyrrhos)
anonymous Reply
go cyber cafe PC lol. ip addresss
Someone
Sorry, i should clarify i was on chromebook and i clearl did all the steps right, but the account wouldnt finish the process and connect my data (it worked normal, but right after i signed in it just closed out of the konami website like normal then decided to just cancel itself (the process i mean))
<< Anonymous(Someone)
Jair Reply
A mi se me borro por error a ver si pude KONAMI ayudarme a recuperar mi cuenta
<< Anonymous(Someone)
Someone Else Reply
The exact same thing happened to me today! Does anyone know why?
joy
i switched my phone from an samsung galaxy 6s to an huawei p20 pro an the data tranfer worked perfekt. my new new phone is a huawei p 30 pro and a half year later i wanted to switch my account to the new phone but it doesentz work. my account was conectet abt google play games. i dont understant ist why my account is deleted
sry for my bad english i'm very 🔥 an im from germany
Anonymous
amk i did the same and it doesnt worked
<< Anonymous
Anonymous Reply
The data transfer is broken wait for a new update to be fixed
Anon
I sure hope this works. My old phone bricked both the software and hardwire crashed and there is no fixing at least not from my end. I cant see anything on my screen anymore so I cant check my duelist ID. Thankfully I never did any micro transactions til a few days ago so I know what decks I bought,when I got them and which payment format I usedand since I was still able to play today I know my last duel, which cards I ran, my last reward for PVP so I was able to provide in full detail all the questions Konami asked beside the duelist ID I really hope I can recover my account I been playing almost since the game launched. I still remember the 50k Downloads now they got 100Million. Please Konami help a brother out Ill dump a $100 bucks if I get my account back if not then off to new things... I guess.
<< Anonymous(Erik S)
Anonymous Reply
say goodbye to your old account and move on.
<< Anonymous
Erik S Reply
I won't give up this soon, I've a lot of time and money on the account :(.
<< Anonymous(Erik S)
Anonymous Reply
well, hope Konami staff will help you to retrieve your account.
<< Anonymous
DL VETERAN Reply
Hi Eric.
Did you create ID on the new phone and then (on old phone): you started DL main menu and made data transfer with your ID? Then its lost because it got wiped from you old phone! only hope is konami support in this particular case - good luck!
Anonymous
Konami ID is safe.
Google absolutely SUCKS
<< Anonymous
DL VETERAN Reply
Thats true! Make Konami ID Google Play is never reliable and idk wtf is Googles problem - they get billions and more - but cant bring data saving to work- create konami id and connect to your DL account - it will be saved forever - no problems!

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