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How to transfer/save game data

Duel Links Breaking News
24th Mini Box: Soul of Resurrection
update 27/01/2017

Saving your account

To save your account, you can go to the "Data Transfer Settings" from the Gear icon when you are in-game, then choose "Data Transfer with KONAMI ID". Register a new account if you don't have it yet and bind it to the account.

June 7th update

Recently, there were problems associated with making a KONAMI ID, which has now been fixed, but a new method to save your account is now added as well. You can now set up a data transfer to back up your account using Google Play Games. Simply log in to your Google Play account when you are in-game, and choose "Data Transfer Setup (Google Play Games)" in the Data Transfer Settings.

Setting up a data transfer

1. Tap a gear-shaped icon

2. Tap "Data Transfer Settings"

3. KONAMI ID or Google Play Games

You can link your game data to both a KONAMI ID, or Google Play Games. In case one of them isn't available, you can use the other to restore your data. You can link your game data to a different KONAMI ID, or Google Play Games if you accidentally used a different or wrong account, but it will replace the previous one. If you plan on transferring from using Google Play services to iTunes, make sure you use KONAMI ID instead.

3.5 KONAMI ID

If you are using KONAMI ID, login or generate first before linking your game data to it.

4. Done!

If you did everything correctly, your account is now saved so you don't have to worry about losing it if your phone is broken, a data error or if you uninstall the game. You will have to re-download all of the data files though.

Using your account on a different device

When you want to use your account on a different device, you will need to log in to your account. When you first launch the game, before you tap "INITIATE LINK!", tap the button below for "Data Transfer" and log into your account.

KONAMI ID

If you set up using a KONAMI ID, simply log in to your registered account that you linked your game data to. If you are using Google Play Services, make sure you are logged in to the right account.

Account Recovery

If you lost your account before you managed set up a data transfer, you can try recovering it from the "Contact Us" and "Submit Player Data Recovery Inquiry" from the gear icon in-game.

1. Tap a gear-shaped icon

2. Tap "Contact Us"

3. Read through the description & Tap the button

4. Submit inquiry

You will need to provide your information as accurately as possible for them to be able to identify that it is yours. Simply giving them your player ID is not enough, since anyone can look that up and is not a very reliable information. Try to remember stuff like deck names, latest card obtained of certain rarity or what device you used it on.

Next step is to wait patiently and check your email for a reply from their support team.

Comments

Hot New Top
Anonymous 31days ago
Use Konami ID
<< Anonymous
Anonymous 31days ago Reply
+6
<< Anonymous
Alebabygang 6days ago Reply
Ya
<< Anonymous
Alebabygang 6days ago Reply
Ya
<< Anonymous
Alebabygang 6days ago Reply
Ya
Anonymous 8days ago
If you have yugioh duel links on your phone and on your labtop can you connect the phone to the labtop. And how?
<< Anonymous
Alebabygang 6days ago Reply
Id
Use Konami ID
Creating a Konami ID is the easiest thing you could do.

You only need an E-mail address. It's like registering any account through the internet.
<< Anonymous(Use Konami ID)
Anonymous Reply
:)
<< Anonymous(Use Konami ID)
Anonymous Reply
+16
<< Anonymous(Use Konami ID)
Ken (update) 31days ago Reply
it solved the problem for me.
<< Anonymous(Use Konami ID)
ed 12days ago Reply
it will not connect for me my duel links whit my konami account on my phone
Anonymous 31days ago
use konami id
Anonymous 31days ago
Konami ID is safe.
Google absolutely SUCKS
Anonymous
Konami ID solves all problems
<< Anonymous
Anonymous Reply
People is too stupid and can't create one
<< Anonymous
inDO Reply
are*
<< Anonymous
Anonymous 31days ago Reply
+1
Anon 31days ago
Next time I'll create a Konami ID.
The safest way to secure any account
Anon
I sure hope this works. My old phone bricked both the software and hardwire crashed and there is no fixing at least not from my end. I cant see anything on my screen anymore so I cant check my duelist ID. Thankfully I never did any micro transactions til a few days ago so I know what decks I bought,when I got them and which payment format I usedand since I was still able to play today I know my last duel, which cards I ran, my last reward for PVP so I was able to provide in full detail all the questions Konami asked beside the duelist ID I really hope I can recover my account I been playing almost since the game launched. I still remember the 50k Downloads now they got 100Million. Please Konami help a brother out Ill dump a $100 bucks if I get my account back if not then off to new things... I guess.
Ken (update)
I found out there is a chat option to contact Konami. Clearly able to do something about it the rep. told me that it will take 4-5 days. I explained to him how absurd it is and that I want my account back immediately. "Anthony" (the rep) than responded with, "thank you for your patience." Than ended the chat! How unprofessional is whatever is this company?! If this game wasn't so good I would have said f%$k it by now cus I've never had to deal with such crap in my life.
<< Anonymous(Ken (update))
ken Reply
identify your account or verify your identity as a result of the investigation, there are cases when we will be unable to conduct the recovery.
- We will only conduct account recovery this one time. To prevent the issue from happening again, please be sure to conduct data transfer settings with your KONAMI ID on your Duelist ID.
<< Anonymous(Ken (update))
Anonymous Reply
So i got this message too. So do we just do nothing for two weeks and let Konami fix it themselves? Im confused...
<< Anonymous(Ken (update))
Safari younes Reply
Dear Konami
I'm a pes playing man.now my account is lost ,changing password through reset Konami password. I don't understand how my account is lost.plzz help me
<< Anonymous(update again)
Dylan Reply
What did you to get them to organise the transfer.i keep recieving the same email stating that they cannot locate my profile. Please help,this is infuriating!

Kind regards,
Dylan
Anonymous
I wasn’t able to an account for Konami.
Killa1771@gmail.com
I emailed you guys awhile ago got a new phone cant reconnect old account please please help a few deck names were str8 to the grave white horse ect o emailed you on the email listed please help me recover
<< Anonymous(Killa1771@gmail.com)
Anonymous Reply
Did they fix it?
<< Anonymous(Killa1771@gmail.com)
Anonymous Reply
This is not Konami's website. So complaining here won't solve anything. Please send your inquiry to Konami's Customer Service.
Anonymous
didnt work

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