To save your account, you can go to the "Data Transfer Settings" from the Gear icon when you are in-game, then choose "Data Transfer with KONAMI ID". Register a new account if you don't have it yet and bind it to the account.
June 7th update
Recently, there were problems associated with making a KONAMI ID, which has now been fixed, but a new method to save your account is now added as well. You can now set up a data transfer to back up your account using Google Play Games. Simply log in to your Google Play account when you are in-game, and choose "Data Transfer Setup (Google Play Games)" in the Data Transfer Settings.
Setting up a data transfer
1. Tap a gear-shaped icon
2. Tap "Data Transfer Settings"
3. KONAMI ID or Google Play Games
You can link your game data to both a KONAMI ID, or Google Play Games. In case one of them isn't available, you can use the other to restore your data. You can link your game data to a different KONAMI ID, or Google Play Games if you accidentally used a different or wrong account, but it will replace the previous one. If you plan on transferring from using Google Play services to iTunes, make sure you use KONAMI ID instead.
3.5 KONAMI ID
If you are using KONAMI ID, login or generate first before linking your game data to it.
If you did everything correctly, your account is now saved so you don't have to worry about losing it if your phone is broken, a data error or if you uninstall the game. You will have to re-download all of the data files though.
Using your account on a different device
When you want to use your account on a different device, you will need to log in to your account. When you first launch the game, before you tap "INITIATE LINK!", tap the button below for "Data Transfer" and log into your account.
If you set up using a KONAMI ID, simply log in to your registered account that you linked your game data to. If you are using Google Play Services, make sure you are logged in to the right account.
If you lost your account before you managed set up a data transfer, you can try recovering it from the "Contact Us" and "Submit Player Data Recovery Inquiry" from the gear icon in-game.
1. Tap a gear-shaped icon
2. Tap "Contact Us"
3. Read through the description & Tap the button
4. Submit inquiry
You will need to provide your information as accurately as possible for them to be able to identify that it is yours. Simply giving them your player ID is not enough, since anyone can look that up and is not a very reliable information. Try to remember stuff like deck names, latest card obtained of certain rarity or what device you used it on.
Next step is to wait patiently and check your email for a reply from their support team.
I Just have to create 1 Konami id for the entire account? Or those ids are like checkpoints saving only the cards and progress the momment i generate the Konami id?, Or its a one time only that Will always sve my progress?
I attempted to do this a few months ago and it didn't want to work ( it might have still registered but it looked like it didn't work for me at least ). Now my phone has a broken screen and I have to bend it to see some of it. I can still get into the game and see about 10% of the screen is there a way for me to get my game data from this phone with the broken screen? Or a pc program that allows me to see my phone screen on pc so I can do this through a pc?
Ok I managed to get onto my phone via a pc program ( Vysor ) lucky me, so I made a transfer thing with Google Play. I am using Blue stacks now because my phone is broken but the Blue stacks Google Play transfer keeps saying: Data Transfer failed please sing in and try again...
So I just made a Konami ID and it works instantly :)
Genofurry477 3days ago
I was never told about this and my phone broke. Is there a way I can get my account back. Otherwise I'm not playing anymore. I'm not waisting uncountable hours because you failed to incorporate account saving.
The 2 replies are trolls, actually they did incorporate account saving, you didn't make use of it. Your new device is techincally using a different account and you want to transfer data from an old account.
Depending on how your phone broke you might be able to use a pc to log into the game through the pc log into the game and link your Konami ID with it.
but don't blame them for your own fault
I cant play again....
after I reinstall duel links, I click initiate, then its say I must download language and audio data, but no matter what, it never end, even till 301 parts finish and it return to the title, and redownload 301 part again after I click initiate
this issue happen in both of my android and PC
please, anyone know how to resolve it?
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