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How to transfer/save game data

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update 27/01/2017

Saving your account

To save your account, you can go to the "Data Transfer Settings" from the Gear icon when you are in-game, then choose "Data Transfer with KONAMI ID". Register a new account if you don't have it yet and bind it to the account.

June 7th update

Recently, there were problems associated with making a KONAMI ID, which has now been fixed, but a new method to save your account is now added as well. You can now set up a data transfer to back up your account using Google Play Games. Simply log in to your Google Play account when you are in-game, and choose "Data Transfer Setup (Google Play Games)" in the Data Transfer Settings.

Setting up a data transfer

1. Tap a gear-shaped icon

2. Tap "Data Transfer Settings"

3. KONAMI ID or Google Play Games

You can link your game data to both a KONAMI ID, or Google Play Games. In case one of them isn't available, you can use the other to restore your data. You can link your game data to a different KONAMI ID, or Google Play Games if you accidentally used a different or wrong account, but it will replace the previous one. If you plan on transferring from using Google Play services to iTunes, make sure you use KONAMI ID instead.

3.5 KONAMI ID

If you are using KONAMI ID, login or generate first before linking your game data to it.

4. Done!

If you did everything correctly, your account is now saved so you don't have to worry about losing it if your phone is broken, a data error or if you uninstall the game. You will have to re-download all of the data files though.

Using your account on a different device

When you want to use your account on a different device, you will need to log in to your account. When you first launch the game, before you tap "INITIATE LINK!", tap the button below for "Data Transfer" and log into your account.

KONAMI ID

If you set up using a KONAMI ID, simply log in to your registered account that you linked your game data to. If you are using Google Play Services, make sure you are logged in to the right account.

Account Recovery

If you lost your account before you managed set up a data transfer, you can try recovering it from the "Contact Us" and "Submit Player Data Recovery Inquiry" from the gear icon in-game.

1. Tap a gear-shaped icon

2. Tap "Contact Us"

3. Read through the description & Tap the button

4. Submit inquiry

You will need to provide your information as accurately as possible for them to be able to identify that it is yours. Simply giving them your player ID is not enough, since anyone can look that up and is not a very reliable information. Try to remember stuff like deck names, latest card obtained of certain rarity or what device you used it on.

Next step is to wait patiently and check your email for a reply from their support team.

Comments

Hot New Top
123456789 1hour ago
Ok so i deleted my game and when i downloaded it back , i overided the data.can i still get my old account back if i have my old duelist id and name
Dark Decade 1days ago
Well, am I should overwrite "data transfer" all over the time?
<< Anonymous(Dark Decade)
Anoymous 20hour ago Reply
No, just do it one time. Everything is gonna be back-up automatically.
Yousef 3days ago
I did a mistake, instead of transfer my account and progress in the game to my new phone I transfer my new account to my old phone so my old account was deleted and I did emailed you about this, can you help my faster!?
<< Anonymous(Yousef )
Vlademora 3days ago Reply
Contact Konami. It would be great if you can still remember your old ID.
<< Vlademora
Yousef 2days ago Reply
I do remember my old id and my progress in the game,the company said that it might take a weak or two to recover it.
Rod 8days ago
Can you recover accounts if you're switching from ios to android?
<< Anonymous(Rod)
Vlademora 3days ago Reply
Yes, by setting up Konami ID.
Gredationx 3days ago
If i connect my konami id now,the. Someday i moved into another phone (data transfer) should i backed it up again before tranfering or itl be ready to transfer?
<< Anonymous(Gredationx)
Vlademora 3days ago Reply
No, you don't have to back it up again. The progress on your old phone is automatically saved.
?????? 4days ago
I used to play with my iphone 6.
I remmember my player ID was "??????".
I stopped playing by the end of the Toon world event, in which I unlocked most of the things if not everything. I believe i also had a level 30 yugi. Don't remember much else unfortunately. Please is there any way I could recover that game data?
<< Anonymous(??????)
Anoymous 4days ago Reply
If you remember your ID, Send email to KONAMI,
716—522—456 5days ago
My iPhone die, I want to use my duel ID to play in android but when I go to transfer with Konami ID, I do it with my icloud account and my password that I have for appstore and I doesn't work.
Bam25 7days ago
I'm thinking about playing in other mobile phone. is there any way to play with same ID? what will happen when I back to use the old mobile phone with same ID? Will it corrupt or other mess up?
<< Anonymous(Bam25)
Rebel 7days ago Reply
You can also login with your google account
Shockwave108 9days ago
So my phone crashed clearing all my data, I still have my duelist ID can that be used to recover anything? My duelist ID is 764-841-973
Mufasa 19days ago
This needs to be updated for the new transfer methods (see in game notifications 6/6/2017).

Also from my personal experience, it seems that restoring by Konami ID is not working (including fresh installs of the game). If you use to use Konami ID for account switching on the same device, don't at this time. It wants to link the ID to the current progress on the device rather than the ID you are authenticating with. Device specific backup and restore has been the only way I was able to regain access to my separate accounts. This has been noted on both Android and iOS.
<< Anonymous
Mufasa 18days ago Reply
Fortunately not. I was able to restore a device backup and get to the account.
<< Anonymous(Mufasa)
Mufasa 18days ago Reply
Konami has confirmed this issue.
<< Anonymous(Mufasa)
Mufasa 15days ago Reply
Not that it isn't already known, but the issue has been resolved and Konami updated the cited Notification.
<< Anonymous(Mufasa)
名木田 13days ago Reply
I'm just afraid if someday getting some errors with the storage and couldn't restore the data. By the way, are you that Mufasa?
Anoymous 16days ago
Please konami fix konami ID login please ... Someone login my account during pvp it's auto lost how do I play ?
Anoymous 16days ago
Someone playing my account spend my gems convert my UR/SR cards to stone changed my profile/icon... How I continue play this game ?
<< Anonymous
Anoymous 16days ago Reply
you can contact konami and try to ask for an account rollback i guess. not really much you can do other than to just keep playing then.
<< Anonymous
Anoymous 16days ago Reply
Problem is a account playing many ppl if u rollback and he recovert again ... So nothing u can do without set private account

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