How to transfer/save game data

Duel Links Top Story
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update 27/01/2017

A way to save your account

To save your account, you can go to the Data Transfer Settings from the Gear icon when you are in-game, then choose "Launch Browser for Data Transfer Set Up". Register a new account if you don't have it yet and bind it to the account.

1. Tap a gear-shaped icon

2. Tap "Data Transfer Settings"

3. Tap "Launch Browser for Data Transfer Set Up"

4. Login or generate Konami ID

5. Install the game & tap data transfer on a new device

When you want to use your account on a different device, you will need to log in to your account. When you first launch the game, before you tap "INITIATE LINK!", tap the button below for "Data Transfer" and log into your account.

6. Login using your Konami ID

7. Done!

If you did everything correctly, your account is now saved so you don't have to worry about losing it if your phone is broken, a data error or if you uninstall the game. You will have to re-download all of the data files though.

Account Recovery

If you lost your account before you managed to create a Konami account, you can try recovering it from the "Contact Us" and "Submit Player Data Recovery Inquiry" from the gear icon in-game.

1. Tap a gear-shaped icon

2. Tap "Contact Us"

3. Read through the description & Tap the button

4. Submit inquiry

You will need to provide your information as accurately as possible for them to be able to identify that it is yours. Simply giving them your player ID is not enough since anyone can look that up and is not a very reliable information. Try to remember stuff like deck names, latest card obtained of certain rarity or what device you used it on.

Next step is to wait patiently and check your email for a reply from their support team.


anoymous 3days ago
I don't know how detailed the informations must be or what's the deal of restoring one account and then another - I had been all the way to stage 29.

What's with Konami, actually? They could've warned us about the account and they didn't. Why? Because they didn't even care about it?

And I don't know why, but when they said that they didn't recover their account, I bet they were new employers in the Konami service, that didn't know how to restore account, which I could understand. If not, then goodbye, Konami.

I had been playing Duel Links for a while, and now I needed my account back, only to find out that NO MATTER HOW MUCH DETAILS I PUT SO HARD ALTOGETHER, I can never have it back.

Sorry if I sounded like a whiner, I had never been pissed with Konami's service before.
Gabriel 4days ago
Meine Daten lassen sich nicht herstellen und der Support fungiert überhaupt nicht was ist in dem Fall zu tun ?
anoymous 5days ago
so does data transfer automatically save your data when its backed up
anoymous 19hour ago
it gets linked to your account, you're data is online, u use your id to retrieve the credentials from their server
dac 6days ago
i have a problem, whenever I try to log in a message appears saying that the email is not registered, why is that?
anoymous 7days ago
Can you transfer more then once back to the same phone you had it on originally on?
anoymous 8days ago
How long does the support team usually need for an account recovery inquiry? I don't wanna miss the Pegasus event lol
anoymous 7days ago
Same I'm pissed deleted by accident can't do nothing lost money on it too
AlGo69 11days ago
I want to take my account back but i don't have a code or email registered. What can i do? What code does it want to put there? I have the ID but not the code.
anoymous 14days ago
Lost all my data and ask for a data recovery. I told them exactly the details of my account.However,they still can't verify that I'm the user of the account:(.Is there anyway they could get it back? Anyway it is safer to just create a konami ID. I hope more people can see this to prevent it from happening to them when they had to reinstall the game for some reason.
Chriskarm 7days ago
Same bullshit happened to me I gave them every bit of info I could and it's still not enough fuck their bullshit system i put months into this game for nothing
anoymous 2days ago
I felt it, man
oh no 15days ago
I've been not create the konami ID. My phone was install now. How can i get back my account?? Please someone help me
DRPalladin 12days ago
Sorry man you've lost it, thats why you need to the the konami ID stuff.
anoymous 18days ago
Every time I try to register it tells me the site has temporarly removed
Lazuardi 22days ago
Why konami dont reply my message about data recovery
Rebel 24days ago
I created an account last month and saved my data

Do i have to save my data again ( i mean consistently ) or it 's an one time thing??

If i change my devise , i will restore my current data or the data i saved one month ago??
welpsmash 20days ago
if you alrdy saved ur data then it's good cuz it keeps saving automaticly But if you're like me with no save then ur pretty much fucked up to restart from scratch or prey that support don't middle finger your demand

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