Content

How to transfer/save game data

update 27/01/2017

Saving your account

To save your account, you can go to the "Data Transfer Settings" from the Gear icon when you are in-game, then choose "Data Transfer with KONAMI ID". Register a new account if you don't have it yet and bind it to the account.

June 7th update

Recently, there were problems associated with making a KONAMI ID, which has now been fixed, but a new method to save your account is now added as well. You can now set up a data transfer to back up your account using Google Play Games. Simply log in to your Google Play account when you are in-game, and choose "Data Transfer Setup (Google Play Games)" in the Data Transfer Settings.

Setting up a data transfer

1. Tap a gear-shaped icon

2. Tap "Data Transfer Settings"

3. KONAMI ID or Google Play Games

You can link your game data to both a KONAMI ID, or Google Play Games. In case one of them isn't available, you can use the other to restore your data. You can link your game data to a different KONAMI ID, or Google Play Games if you accidentally used a different or wrong account, but it will replace the previous one. If you plan on transferring from using Google Play services to iTunes, make sure you use KONAMI ID instead.

3.5 KONAMI ID

If you are using KONAMI ID, login or generate first before linking your game data to it.

4. Done!

If you did everything correctly, your account is now saved so you don't have to worry about losing it if your phone is broken, a data error or if you uninstall the game. You will have to re-download all of the data files though.

Using your account on a different device

When you want to use your account on a different device, you will need to log in to your account. When you first launch the game, before you tap "INITIATE LINK!", tap the button below for "Data Transfer" and log into your account.

KONAMI ID

If you set up using a KONAMI ID, simply log in to your registered account that you linked your game data to. If you are using Google Play Services, make sure you are logged in to the right account.

Account Recovery

If you lost your account before you managed set up a data transfer, you can try recovering it from the "Contact Us" and "Submit Player Data Recovery Inquiry" from the gear icon in-game.

1. Tap a gear-shaped icon

2. Tap "Contact Us"

3. Read through the description & Tap the button

4. Submit inquiry

You will need to provide your information as accurately as possible for them to be able to identify that it is yours. Simply giving them your player ID is not enough, since anyone can look that up and is not a very reliable information. Try to remember stuff like deck names, latest card obtained of certain rarity or what device you used it on.

Next step is to wait patiently and check your email for a reply from their support team.

Comments

Hot New Top
Tony
Well, my phone bricked before I was set to transfer my data to a phone I was planning on getting soon and now I'm back to square 1 after reaching level 42. fml
Auto transfer?
Hi. Can somebody answer my question? If I have set up my konami ID and done the data transfer once, do I have to repeat that regularly so as to make "savepoints"? Or does the game automatically send all my data to my account, so I don't have to worry about logging in and transferring my data all the time?
<< Anonymous(Auto transfer?)
Ldfarmer Reply
Once is enough. Everything after that is stored automatically.
whorelord
Yeah this seems more and more common. Check the dates on these complaints....
Anonymous
I've made a account and it still wouldn't let me transfer my data and now I can't play it. Can someone help me out?
Adam maher
Adam maher
Anonymous
fgs I've been waiting for 2 days, konami didn't answer my queries, i accidentally overwrite my data damn 6 month of farming and now gone
Haff
is there any problem with Konami? The page won't load once I click Data Transfer. Anyone experience the same?
Anonymous
Konami doesn't reply to my emails and it has been 2 weeks since I tried the data inquiry help please
Anonymous
Losing my months full of hardcore farming account and inquiry doesn't help but said "the data you input is incorrect, we're sorry blah blah", they should 🔥ing tell people to create konami ID the first time people play the game. 🔥 you konami, thanks for wasting my time.
<< Anonymous
Anonymous Reply
Pretty sure they do tell you, there's also a "data ttansfer" button on the title screen, should be pretty hard to miss it if you've played the games for months lol.
<< Anonymous
Anonymous Reply
Unfortunately I didn't touch any of those believing this game is auto-save with google play games like any other games. Sorry if I was sound rude, was really pissed after my months of farming wasted into nothing. I wish I found out about how important having konami ID before I lost my account. *sigh
Iván
Hi everybody, I factory rebooted my cellphone and lost all my game data, y although I had created a Konami ID account with the ID provided at the game, I failed to restore the data, so I sent an inquiry with the required information, and I received and e-mail apologizing since they do not believe that is belongs to me
is there anything else I can do at this Point? thank you
Vaibhav
I have iOS and how I transfer my game data like coc and dream league soccer into android??
God not real
I factory reset my phone and thought my data would be saved on Google Play but it wasn't my profile name was god not real my main character was Yugo with my deck named "alpha" it was a fiend deck with two dark necrofears and two doom hounds I never memorised my ID number

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