Content

How to transfer/save game data

update 27/01/2017

Saving your account

To save your account, you can go to the "Data Transfer Settings" from the Gear icon when you are in-game, then choose "Data Transfer with KONAMI ID". Register a new account if you don't have it yet and bind it to the account.

June 7th update

Recently, there were problems associated with making a KONAMI ID, which has now been fixed, but a new method to save your account is now added as well. You can now set up a data transfer to back up your account using Google Play Games. Simply log in to your Google Play account when you are in-game, and choose "Data Transfer Setup (Google Play Games)" in the Data Transfer Settings.

Setting up a data transfer

1. Tap a gear-shaped icon

2. Tap "Data Transfer Settings"

3. KONAMI ID or Google Play Games

You can link your game data to both a KONAMI ID, or Google Play Games. In case one of them isn't available, you can use the other to restore your data. You can link your game data to a different KONAMI ID, or Google Play Games if you accidentally used a different or wrong account, but it will replace the previous one. If you plan on transferring from using Google Play services to iTunes, make sure you use KONAMI ID instead.

3.5 KONAMI ID

If you are using KONAMI ID, login or generate first before linking your game data to it.

4. Done!

If you did everything correctly, your account is now saved so you don't have to worry about losing it if your phone is broken, a data error or if you uninstall the game. You will have to re-download all of the data files though.

Using your account on a different device

When you want to use your account on a different device, you will need to log in to your account. When you first launch the game, before you tap "INITIATE LINK!", tap the button below for "Data Transfer" and log into your account.

KONAMI ID

If you set up using a KONAMI ID, simply log in to your registered account that you linked your game data to. If you are using Google Play Services, make sure you are logged in to the right account.

Account Recovery

If you lost your account before you managed set up a data transfer, you can try recovering it from the "Contact Us" and "Submit Player Data Recovery Inquiry" from the gear icon in-game.

1. Tap a gear-shaped icon

2. Tap "Contact Us"

3. Read through the description & Tap the button

4. Submit inquiry

You will need to provide your information as accurately as possible for them to be able to identify that it is yours. Simply giving them your player ID is not enough, since anyone can look that up and is not a very reliable information. Try to remember stuff like deck names, latest card obtained of certain rarity or what device you used it on.

Next step is to wait patiently and check your email for a reply from their support team.

Comments

Hot New Top
xIAmReflex
I had to reset my phone like I had no other option at the time. Was not able to make a konami account. I was hoping my Google play games would have backed up but it didn't and I had to make a new account. So much has been lost... Here's my ID that I need to recover
xIAmReflex
I had to reset my phone like I had no other option at the time. Was not able to make a konami account. I was hoping my Google play games would have backed up but it didn't and I had to make a new account. So much has been lost... Here's my ID that I need to recover
LocKeyThirteen
Bug event on my android N phone.

After the latest update, the event announcement didn't show up, a message pop up and it says event error.
The event image in notification only shows white image, even the ones in the bottom of the screen and the one on the top right.


When I go to the fountain area, it only shows black background and can't tap to anything(duelists, next page, notification, profile, settings etc.

It seems I need to reinstall to make it work.

Urgh.
PK
I lost my tab last week containing my YGO Duel Links account while fortunately I had registered my data to Konami ID. Has tutorial above enlisted everything necessary to get my account back?
Anonymous
BG man T-T
My Dark Magician
Goodbye
Anonymous
what is if u paid for some packs with paypal and your account is deleted now because i didnt saved my datas and didnt even know that its necessary :/

can i get my money back?

i mean, its paypal and i paid for nothing :O
AbrahamTs15
I cannot remember my last duel so I am not able to take my account back! Is there another way?
Really Dissapointed Player
Hi, I'm losing my 5 months progress account (has all cards on the game and maxed lvl all LD, and spend cash alot) when I reinstall the game for some personal reason. I sent inquiry and 4 days later they said the info I sent are incorrect despite I tried to remember everything I can and they didn't gave me any chance to explain things which made me utterly dissapointed. Is it really worth to start over from the VERY beginning? I really love yugioh and this was my fave childhood game.

Regards.
<< Anonymous(Really Dissapointed Player)
Anonymous Reply
They do encourage player to create konami id for data transfer, it's your own fault you didn't obey. I think start over from the beginning is fun, because you can spend all of your gems on newer packs to try new decks. The hard part is you need to farm all over again for staples like econ, and lost all the exclusives event cards.
<< Anonymous(Really Dissapointed Player)
PegasusSigma Reply
Since you bought cards with real money, it isn't an issue to proove you are the real owner of the account: You got a mail (bill) after a purchase and/or a credit card bill at the end of a month with all information needed. Forward the mail and/or a scan of the credit card company to ask-ygodl@faq.konami.com and they will restore your data.
<< Anonymous(PegasusSigma)
C Reply
It did not work for me no matter what I try. They took so much money by not helping me restore my account.
Anonymous
So, I had a data transfer set already, but because I thought you had to update your data tranfer, I did it today again. I got a message saying that the data I had now had been erased, and a new one was set. Does that mean that if I transfer my account to another phone, onle the cards I get from now on will be transferred? Or does it save everything?
Anonymous
Forgot my password and Cannot figure out the visual verification captcha so I can request a new one
<< Anonymous
Anonymous Reply
you can request to change your password! For whatever reason when I opened duel links today, it forced me to download the whole thing from the beginning (you know, with the credits and the character descriptions). I didn't remember my konamiid password but I do remember the email it was linked with so a request a change and that was it! Stil had to download the whole thing tho. Don't know why.
<< Anonymous
Anonymous Reply
I got to the request password part. The problem is I can't figure out how to solve the captcha. No matter how many times I try it just says "visual verification failed" each time. How do i solve it??
<< Anonymous
Anonymous Reply
I had problems with that too. Right below the captcha image there is an link to change it for another one. I think I got it right at the 3rd image. I personally can't distinguish between the o (letter) and 0 (zero). I always write "o" and all in lower case. If you're still having problems maybe you should try with another keyboard or check if the current one has a hot key pressed.
Elvon
elim
Anonymous
there's no data to migrate, please try another method. why, please come back konami id

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