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How to transfer/save game data

update 27/01/2017

Saving your account

To save your account, you can go to the "Data Transfer Settings" from the Gear icon when you are in-game, then choose "Data Transfer with KONAMI ID". Register a new account if you don't have it yet and bind it to the account.

June 7th update

Recently, there were problems associated with making a KONAMI ID, which has now been fixed, but a new method to save your account is now added as well. You can now set up a data transfer to back up your account using Google Play Games. Simply log in to your Google Play account when you are in-game, and choose "Data Transfer Setup (Google Play Games)" in the Data Transfer Settings.

Setting up a data transfer

1. Tap a gear-shaped icon

2. Tap "Data Transfer Settings"

3. KONAMI ID or Google Play Games

You can link your game data to both a KONAMI ID, or Google Play Games. In case one of them isn't available, you can use the other to restore your data. You can link your game data to a different KONAMI ID, or Google Play Games if you accidentally used a different or wrong account, but it will replace the previous one. If you plan on transferring from using Google Play services to iTunes, make sure you use KONAMI ID instead.

3.5 KONAMI ID

If you are using KONAMI ID, login or generate first before linking your game data to it.

4. Done!

If you did everything correctly, your account is now saved so you don't have to worry about losing it if your phone is broken, a data error or if you uninstall the game. You will have to re-download all of the data files though.

Using your account on a different device

When you want to use your account on a different device, you will need to log in to your account. When you first launch the game, before you tap "INITIATE LINK!", tap the button below for "Data Transfer" and log into your account.

KONAMI ID

If you set up using a KONAMI ID, simply log in to your registered account that you linked your game data to. If you are using Google Play Services, make sure you are logged in to the right account.

Account Recovery

If you lost your account before you managed set up a data transfer, you can try recovering it from the "Contact Us" and "Submit Player Data Recovery Inquiry" from the gear icon in-game.

1. Tap a gear-shaped icon

2. Tap "Contact Us"

3. Read through the description & Tap the button

4. Submit inquiry

You will need to provide your information as accurately as possible for them to be able to identify that it is yours. Simply giving them your player ID is not enough, since anyone can look that up and is not a very reliable information. Try to remember stuff like deck names, latest card obtained of certain rarity or what device you used it on.

Next step is to wait patiently and check your email for a reply from their support team.

Comments

Hot New Top
Anonymous
I downloaded duel links on my phone last year, and uninstalled it after get bored. Now i installed it again because want to played it again on the same phone. But i didnt use the data transfer on my previous save. When I open the game, i start over from stage 1. Can i recover my previous save eventough i didnt use the data transfer and play in the same phone? Sorry for my bad english.
<< Anonymous
Anonymous Reply
no
Josh
I just sent an email about my account and just realized I put the wrong dates down. Will that affect me getting my account back?
Anonymous
I Made a Account with Konami id suddenly my Phone broke (was a android) and now i am going to switch to ios can I still play with my Account?
Anonymous
question:if I have a google play account on duel links can I transfer my account data on my pc???
<< Anonymous
Anonymous Reply
No
until google play support pc XD
Deepak
Hlo
Basix
Hi, How many time do I need to "Data transfer with KONAMI ID"??
I already have done it.
Its auto sync to it server??
Like google.
Or do I need to setup with google play games also?
Buldrux
I just dropped my phone while playing duel links and had to turn it off and back on again. When I went to reload duel links it started me out from the very beginning with setting up language and having me wait for all the data to download. I don't known my player ID and would my ID even be the same if the game lost all my data? I don't know what to do but if I lost all my data I don't think I have the will to start from scratch again.
Anonymous
I had a prismatic call of the archfiend card on my old account but i didn't use data transfer before i reset my phore, is the card lost forever? How hard is it to get a new one with a new account?
Noah kassel
Can konami recover your account if u did not pay for anything or am I screwed
<< Anonymous(Noah kassel)
Fulminata Reply
Recovery has nothing to do with paying or not. They can recover you account if you can be ingormative enough in the ticket.
<< Anonymous(Fulminata)
Fulminata Reply
Informative*, not ingormative.
Anonymous
Rest in peace 341-983-267 I will miss your x3 Gishki Aqua mirrors. I guess i'll never play them again ;-;.
Anonymous
Does this work if you downloaded yugioh duel link from stream or does it have to be from google play because i downloaded from stream, follow the step but it doesn't seem to work what i am i doing wrong btw i did all this on my computer window 10.
msn
Please help me to get my account back...i lost it because bad network on the hard rain my account id 515-952-032 my mail: scaritoadrian199480@gmail.com
<< Anonymous(msn)
pleas Reply
pleas konami help mee..

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Besides Yugioh, I like One Piece. Kurohige is my role model. 659-440-527
Can easily be special summoned by mother grizzly.
This card will always deck out superheavy samurai since they don't use spell or traps.
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