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How to transfer/save game data

update 27/01/2017

Saving your account

To save your account, you can go to the "Data Transfer Settings" from the Gear icon when you are in-game, then choose "Data Transfer with KONAMI ID". Register a new account if you don't have it yet and bind it to the account.

June 7th update

Recently, there were problems associated with making a KONAMI ID, which has now been fixed, but a new method to save your account is now added as well. You can now set up a data transfer to back up your account using Google Play Games. Simply log in to your Google Play account when you are in-game, and choose "Data Transfer Setup (Google Play Games)" in the Data Transfer Settings.

Setting up a data transfer

1. Tap a gear-shaped icon

2. Tap "Data Transfer Settings"

3. KONAMI ID or Google Play Games

You can link your game data to both a KONAMI ID, or Google Play Games. In case one of them isn't available, you can use the other to restore your data. You can link your game data to a different KONAMI ID, or Google Play Games if you accidentally used a different or wrong account, but it will replace the previous one. If you plan on transferring from using Google Play services to iTunes, make sure you use KONAMI ID instead.

3.5 KONAMI ID

If you are using KONAMI ID, login or generate first before linking your game data to it.

4. Done!

If you did everything correctly, your account is now saved so you don't have to worry about losing it if your phone is broken, a data error or if you uninstall the game. You will have to re-download all of the data files though.

Using your account on a different device

When you want to use your account on a different device, you will need to log in to your account. When you first launch the game, before you tap "INITIATE LINK!", tap the button below for "Data Transfer" and log into your account.

KONAMI ID

If you set up using a KONAMI ID, simply log in to your registered account that you linked your game data to. If you are using Google Play Services, make sure you are logged in to the right account.

Account Recovery

If you lost your account before you managed set up a data transfer, you can try recovering it from the "Contact Us" and "Submit Player Data Recovery Inquiry" from the gear icon in-game.

1. Tap a gear-shaped icon

2. Tap "Contact Us"

3. Read through the description & Tap the button

4. Submit inquiry

You will need to provide your information as accurately as possible for them to be able to identify that it is yours. Simply giving them your player ID is not enough, since anyone can look that up and is not a very reliable information. Try to remember stuff like deck names, latest card obtained of certain rarity or what device you used it on.

Next step is to wait patiently and check your email for a reply from their support team.

Comments

Hot New Top
Babyboi713
Duel links should be able to recover your old account thru your regular ID Number if the person has the correct one ..even if sum know their ID.. I cant believe they cant help us at all..
<< Anonymous(Babyboi713)
Anonymous Reply
They really should do that and just send a email to the account and say here, there it is and if someone plays in another device with that account instead of giving it they should just say no this account is already being used
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Tang
Can 1 mobile device play 2 or more accounts of duel links?
Anonymous
What After data done
Anonymous
Once I have saved my data and linked it to a konami ID do I have to this again? Especially because there will be an update of the game version?
Dennis
i lost my acc cuz i reset my handy and i thinki made a mistak is it possibel to geht my old acc back ? i had almost 50 lv and ton of cards
ToiHah
I play yugioh duel generation.. now can i transfer my data in duel generation on yugioh duel link???
<< Anonymous(ToiHah)
Helpful ally Reply
No different games..Sorry
Anonymous
I have transferred and backed up my data on the Steam. Probably a dumb question, but is it now safe to delete the app on my phone? I'm so sick of those little notifications popping up at night and saying "It's time to duel!" and stuff like that!
<< Anonymous
Anonymous Reply
You can turn off notifications in-game and in your phone's settings.
<< Anonymous
Anonymous Reply
My notifications have been having problems when it comes to anything with the duel links app. Can I just delete the app without it hurting the Steam game data? I don't play on my phone anymore.
Babyboi713
I'm so frustrated with them an konami because they keep on having me. Back an forth with questions that I've answer an screenshots I've send them with items I have bought an enough information to recover my old account I was on mission 55 rank gold on pvp battles have over 900hrs of playin since 2017..they really need to help the ppl that have spend money on this game to recover their old account..
Babyboi713
Stupid konami overwrite my account with the a new one an erase my old account ..how to recover it from konami .?because if I transfer my konami account to new device it sends me the new account an not the old one I have save.
Anonymous
Ok, so I got a question! I did a data transfer on my phone to protect my data from bein' erased. I have switched to Steam now and got all of my old duel links data from my data by data transferring it over from the title screen. Do I have to do the data transfer in settings again to make sure it is secure on the Steam version, or is everything just saved permanently now from last time?
<< Anonymous
Mr. Meeseek Reply
if you already make a konami ID for you account then its safe
<< Anonymous(Mr. Meeseek)
Anonymous Reply
I did it on the Steam just to be safe. It said the data transfer got completed so all's well and good now!

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