Can't open the app and it stuck forever

Guys and Gals do you have a problem with the app, mine quite bizarre.
So the problem is i can't open the app with my mobile data but it works fine when i open the app with wifi.
Do any of you have this exact problem? Any help?


Answer List

✓ I did contact them and some of players have this exact problem too. They send me auto respone mail which i did all they write there and nothing works (except : play with wifi). I can only hope they could fix this ASAP
Have you ever tried to contact Konami? They might help you
Same goes to me i update from 5.00 to 5.10 i decided to wait for the next update
Have you tried to turn it off and on again?
Bad signal maybe? I've been playing on mobile data all day.
im NOT a guy or a girl, i am NON-BINARY. we are in 2020 you should know by now to NOT assume someone's pronouns.

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