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General Discussion

DANDO
My game goes to a black screen every time Jadens intro into Gx world plays Ian there any way to stop this?
Anoymous
Restart u phone
Anoymous
I've already tried that it doesn't change anything
<< Anonymous
Anoymous
Sorry can't help u but try wait first
Anoymous
I am having the same issue currently.
Anoymous
Don't use mod.
Anoymous
Same issue. Goes through load screen for unlocking Jaden Yuki, then has infinite black screen. Nothing fixes. Even data transfer still puts me at the begining of the load screen and starts the whole process over. I have an unplayable app on my phone now
Anoymous
has someone fixed this issue? I have that issue too curently.
<< Anonymous
anon
i have the same issue, has someone fixed it ?
<< Anonymous
Anoymous
Same issue. Game is unplayable
Anoymous
Set Data Transfer then reinstall the game. See if it works.
The_Monk52
Same issue, absolutely ridiculous i think i have my data saved to my app so if I unistall im screwed. Tried restarting phone, rebooting app. No use.
The_Monk52
Konami please help i do not want to uninstall and this is an unplayable game because of this issue. Fix asap!!!
Anoymous
same issue here -.-
<< Anonymous
anon
still not fixed, please fix this
<< Anonymous(anon)
Player 7890
Same issu this is unbelievable. I m afdicted is there any fix
Anoymous
Hello everyone, I'm not sure if you guys are still having that issue, I encountered it and I had contacted Konami Support via this link: https://www.konami.com/games/inquiry/

Make sure you screenshot your current title screen with your Duelist ID in the top left corner, they may ask you to provide screenshots and to uninstall the game then make a new one with screenshots of both IDs and it work
<< Anonymous
Anoymous
worked*
It took a couple of days, but the support team was very polite and reponded relatively quickly
KKaysar
I transferred my game from an android to an iOS, got the cut scene to work, and transferred back to my android. I highly recommend new players to make a transfer account and code as soon as they start the game
<< Anonymous(KKaysar)
Anoymous
I have the same problem. Completes the cut scene then blacks out with the music still playing.
Demetrius
I have an unusable app. I've been playing for nearly 3 years now.... what's going on here?

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