I found out there is a chat option to contact Konami. Clearly able to do something about it the rep. told me that it will take 4-5 days. I explained to him how absurd it is and that I want my account back immediately. "Anthony" (the rep) than responded with, "thank you for your patience." Than ended the chat! How unprofessional is whatever is this company?! If this game wasn't so good I would have said f%$k it by now cus I've never had to deal with such crap in my life.
If I don't get my account back in the end I will make it publicly recognized and known that whatever company is in charge of duel links are scamming people by not informing them to link account to Konami's website. Makes me sick.
Received and e-mail from support finally that they can transfer previous data to current duelist ID. Which is great news and I'm grateful but it is stated that it will take up to 2 weeks or more to recover...I seriously hope it doesn't take that long.
- We will carry out the account data recovery on your current Duelist ID.
- Please take note that if you uninstall or reinstall the app so that the current Duelist ID you have is changed before the procedure is finished, the data recovery will not be able to proceed.
※If your current Duelist ID has already been changed, the recovery procedure will be considered as cancelled.
- The game data for yo
- The game data for your current Duelist ID will all be deleted if we perform the recovery.
※Even if you had purchased card packs with your current Duelist ID, you will be unable to use it. This is because the data from the two accounts cannot be integrated into one.
- The recovery procedure takes around 2 weeks; however, it may take much longer depending on the situation.
- If we are unable to i
identify your account or verify your identity as a result of the investigation, there are cases when we will be unable to conduct the recovery.
- We will only conduct account recovery this one time. To prevent the issue from happening again, please be sure to conduct data transfer settings with your KONAMI ID on your Duelist ID.
Dear Konami
I'm a pes playing man.now my account is lost ,changing password through reset Konami password. I don't understand how my account is lost.plzz help me
What did you to get them to organise the transfer.i keep recieving the same email stating that they cannot locate my profile. Please help,this is infuriating!
Ken (update)
Ken
